Welcome to our outsourcing hub. Top Floor Solutions is a corporation designed to boost and catalyze your business growth and improve customer loyalty. Creating tangible IT solutions and email, chat, and technical service support for a small or medium-sized business is a day-to-day challenge. Fostering growth opportunities is the leeway to a complex growth journey, which is why we specialize in Business Process Outsourcing (BPO), Customer Experience (CX), and business productivity solutions.
Top Floor Solutions amplifies workforce productivity with finely-tuned SOPs, immersive training experiences, and customized solutions. Our handpicked talent, recruitment approaches, and strategic perspective understanding brands and business DNA economizes your time and cuts down your costs.
TFS’ Mission
We are passionate about helping our clients maximize their productivity through specific processes to support different verticals such as voice, chat and email client support, virtual assistance, IT, technical assistance and more.
TFS’ Vision
We aim to become one of the most reliable and cost-effective outsourcers by providing our clients with the best workforce talent and innovative technical resources.
Top Floor Solutions
Learn about Us
Office in Miami,
Guatemala and
Service Center in
Nicaragua
Redundant
Broadband and
Electricity
Service Center in city
center of Managua
with great access to
services and
transportation
Class A Office
Direct flights to US
Time Zone CST
Top Floor Solutions
Our Outsourcing Services
Inbound & Outbound
Call Center Agent
Agents are trained to receive
Inbound calls from existing and non-existing….
Telephone
Answering Service
Our Answering Service Team
is in charge of receiving messages, scheduling…
Top Floor Solutions